Terms and Conditions
Welcome to Kayphen Arts & Entertainment! These Terms and Conditions ("Terms") govern your use of our website, products, and services. By engaging with us, you agree to these Terms. Please read them carefully before making a purchase or using our services.
1. General Information
Kayphen Arts & Entertainment specializes in music, lyrics, custom crafts, decor, and jewelry. Our products are handcrafted and unique.
2. Orders and Payments
- All orders must be placed through our official channels (website, email, or social media platforms).
- Payments must be made in full at the time of purchase unless otherwise agreed.
- Prices are subject to change without prior notice, but confirmed orders will not be affected.
3. Custom Orders
- For custom crafts, decor, or jewelry, you must provide detailed specifications.
- We will confirm the design with you before starting the production process.
- Once production begins, changes to the design may not be possible, or additional charges may apply.
4. Shipping and Delivery
- We ship domestically and internationally. Shipping costs will be calculated at checkout.
- Delivery times may vary depending on your location and shipping method. We are not responsible for delays caused by shipping carriers.
- Please inspect your order upon receipt and notify us of any issues within 7 days.
5. Returns and Refunds
- Due to the custom nature of many of our products, we do not accept returns unless the item arrives damaged or defective.
- Refunds or replacements for damaged items will be issued at our discretion after proof of damage (e.g., photos) is provided.
- Refunds for non-custom items are accepted within 14 days of receipt, provided the item is unused and in its original condition.
6. Intellectual Property
- All music, lyrics, designs, and products created by Kayphen Arts & Entertainment are our intellectual property and may not be reproduced, distributed, or resold without our written consent.
7. Limitation of Liability
- Kayphen Arts & Entertainment is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our liability is limited to the purchase price of the item in question.
8. Privacy Policy
- Your personal information will be used solely to process orders and provide services. We will not share your information with third parties without your consent.
9. Changes to Terms and Conditions
- We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to our website.
10. Governing Law
- These Terms are governed by and construed in accordance with the laws of New York, USA.
If you have any questions or concerns, please contact us at Kayphenartsentertainment@gmail.com. Thank you for choosing Kayphen Arts & Entertainment!